NN
Ntando N
1 reviews | Active since Aug 2019
19 Aug 2019, 09:46
Appalling service
I have been waiting for my policy documents for months now, instead, I get calls from the consultants trying to sell me more of their products while they fail to even send policy documents.
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Replies (2)
Clientele Life's replyOfficial
19 Aug 2019, 09:56 Dear Ntando N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Best regards,
Clientele Life's reply19 Aug 2019, 09:56
Official
Dear Ntando N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Best regards,
Clientele Life's replyOfficial
19 Aug 2019, 11:48Dear Ntando N Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you today on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you on 20 August 2019 to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Best regards,
Clientele Life's reply19 Aug 2019, 11:48
Official
Dear Ntando N Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you today on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you on 20 August 2019 to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Best regards,