KM
Karabo M
1 reviews | Active since Aug 2018
12 Apr 2023, 18:53
Annoying unprofessional calls STOP CALLING ME
I'm really starting to hate this company seriously I asked so nicely to not receive calls from you I even told the agent I spoke to that by asking you to remove me I'm clearly enforcing the POPI act the agent told me they can't guarantee they won't call me again I specifically asked him to take my number and forward it to the right person but no I still get calls from unprofessional agents who somehow think I'm their friend with so many adds on TV why not get your leads there and stop bothering us also get professional agents and stop rejecting those that are clearly qualified so please please please stop calling me I hate this company now I don't want anything to do with you I have bad experiences with you leave me alone
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
13 Apr 2023, 10:15Dear Karabo M
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply13 Apr 2023, 10:15
Official
Dear Karabo M
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
13 Apr 2023, 10:43 Dear Karabo M,
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking on the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking on the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply13 Apr 2023, 10:43
Official
Dear Karabo M,
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking on the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking on the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life