GS
Gwendoline S

1 reviews | Active since Oct 2020

09 Sept 2021, 14:30

Annoying spam calls from clientele

Clientele is harassing us with calls on a daily basis. I am not interested in their services. I want my number removed from their database

0
Replies (2)
Clientele Life
Clientele Life's reply09 Sept 2021, 14:51
Official
Dear  Gwendoline shonisani S  
  
  We confirm receipt of the concerns raised.
   
 Your query has been escalated to the relevant department for investigation
   
  Yours sincerely,
    
  Shanitha Hanuman 
  Service Support Supervisor 
  Clientele Life          
Clientele Life
Clientele Life's reply09 Sept 2021, 15:27
Official
Dear   Gwendoline shonisani S, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
  
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 
Kindly note that you can also follow the below steps to Opt Out: Step 1: Go to  https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. 
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org.   We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
  
Lindiwe Mabizela
Service Support Specialist
Clientele Life