DC
Daphne C

1 reviews | Active since Jun 2020

14 Jul 2023, 08:52

ANNOYING PHONE CALLS

The most annoying business going, if the call is not answered and other numbers BLOCKED .... TAKE A HINT, I AM NOT INTERESTED IN YOUR ******* INSURANCE. This insurance company is a perpetual nuisance, have a million numbers so if you block one they call you on another number it amounts to harassment. And certainly not giving them my ID number it is bad enough they have my cellphone number.

0
Replies (2)
Clientele Life
Clientele Life's reply14 Jul 2023, 09:01
Official
Dear Daphne C,  

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely, 

Lindiwe Mabizela 
Service Support Specialist 
Clientele Life 
Clientele Life
Clientele Life's reply14 Jul 2023, 11:08
Official
Dear  Daphne C , 
 
As per your request, we have removed your details from our database. 
 
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. 
 
Please note that you can also follow the below steps to Opt-Out: 
 
Step 1: Go to https://clientele.co.za/ and scroll down. 
Step 2: Select "Clientele Communications” under "Information" 
Step 3: Follow the prompts to opt-out of receiving marketing content. 
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service 
 
We would like to apologize for the inconvenience this has caused you. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

 Yours sincerely,
  
 Maria Mokhuabane
 Service Support Specialist
 Clientele Life