1 reviews | Active since May 2017

27 Jun 2017, 08:22

Annoying calls

<p>I get calls from Clientele insurance daily at least twice a day and regardless of how many times I tell them that I'm not interested in what they are selling they still continue to call. This is so exasperating and harassing. I just wish that they could just remove my details from their system and leave me alone. This has made me despise the brand and not be interested in anything they have to offer.</p>

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Replies (2)
Clientele Life
Clientele Life's reply27 Jun 2017, 08:36
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist

Clientele Life
Clientele Life's reply30 Jun 2017, 07:41
Official

At the outset we would like to apologise for any inconvenience caused.

By now you were contacted by the Compliance Department and we confirm that your contact number has been removed from our database.

We trust you find this in order and that this matter has been resolved to your satisfaction.

Should you require any further assistance, you are welcome to contact us again.

Regards,

Mahlatse Aphane
Compliance Investigator(2IC)