JM
Jimmy M

1 reviews | Active since Jun 2022

14 Jun 2022, 18:48

Angry Civilian

Iam tired of their calls they *****ing my peace,I've been telling them I'm unemployed but since then I receive over ten calls per day from Clientele Life. I'm starting to live with anger knowing I can't bury my one of my family member if something happens yet they keep tormenting me with unlimited calls this is so disturbing and stressing.

0
Replies (3)
Clientele Life
Clientele Life's reply14 Jun 2022, 19:29
Official
Dear Jimmy M,
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply14 Jun 2022, 19:43
Official
Dear Jimmy M, Thank you for contacting us.  As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48  hours for your details to be completely removed and for you to no longer receive further communication from our offices.  We would like to apologize for the inconvenience this has caused you.   Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 Yours sincerely,
 
 Lebohang Makhakhe
 Service Support Specialist
 Clientele Life 
JM
Jimmy M's update15 Jun 2022, 01:52
Reviewer Update
Thank you very much for your assistance