NM
Nonkululeko M
1 reviews | Active since Dec 2020
11 Dec 2020, 09:52
An angry Clientele client
Hi am Nonkululeko Mndaba,am Clientele life member.My agreed monthly instalment is R256 ,They deducted R281 on the 27 November at 17:54,shortly after at 18:03 took R281 and today 10 December took another R281. I want to know why my monthly instalment went high while I never even claim anything,and I want a good explaination why you took R844 from me this month.
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Replies (3)
Clientele Life's replyOfficial
11 Dec 2020, 10:31Dear Nonkululeko M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply11 Dec 2020, 10:31
Official
Dear Nonkululeko M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
11 Dec 2020, 11:37Dear Nonkululeko M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Classic Legal Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Classic Legal Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life's reply11 Dec 2020, 11:37
Official
Dear Nonkululeko M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Classic Legal Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Classic Legal Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
NM
Nonkululeko M's updateReviewer Update
11 Dec 2020, 16:54Hi thank you so much,was very busy at work. I will be waiting for you to contact me again
NM
Nonkululeko M's update11 Dec 2020, 16:54
Reviewer Update
Hi thank you so much,was very busy at work. I will be waiting for you to contact me again