IS
Isaac S
1 reviews | Active since Jul 2021
12 Jul 2021, 10:15
Aggrieved by Clientele Life
I would like clientele Life to refund my money and cancel the debit order. I don't remember or to be precisely I've never ever joined anything of Clientele Life!! I'm A Student and they taking my money every month, please help
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
23 Jul 2021, 13:29Dear Isaac
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply23 Jul 2021, 13:29
Official
Dear Isaac
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
IS
Isaac S's updateReviewer Update
23 Jul 2021, 14:49Please Help me out? I do need a refund but if that it's impossible please make them stop taking my money because I didn't signup for anything.. And month end end is approaching they will take my money
IS
Isaac S's update23 Jul 2021, 14:49
Reviewer Update
Please Help me out? I do need a refund but if that it's impossible please make them stop taking my money because I didn't signup for anything.. And month end end is approaching they will take my money
Clientele Life's replyOfficial
31 Jul 2021, 12:40Dear Isaac S
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
Clientele Life's reply31 Jul 2021, 12:40
Official
Dear Isaac S
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct