Aggressive Sales Call and Unwanted Marketing Calls

On 6 March at approximately 08:48, I received a call from a representative from Clientèle Limited. The call was regarding insurance packages.

From the beginning of the conversation, I politely informed the agent that I was not interested and that I had only entered a competition where their brand was advertised. I also explained that I am not obligated to take out any product or package.

Despite this, the agent continued to push the packages and started asking personal questions such as whether I already have cover and why I do not have a package. The tone felt very forceful and uncomfortable, even after I clearly stated that I did not wish to continue the conversation.

I then informed the agent that he should not speak to me in that manner and that I am not obligated to answer personal questions or take out any product. I ended the call.

Since then, it appears that my number may have been placed on a cold-calling list, as I have started receiving additional calls. This is extremely frustrating, especially since I never provided my contact details directly to Clientèle for marketing purposes.

If my information was shared through a third party from the competition entry, I believe this raises serious concerns about consent and privacy, particularly in relation to the Protection of Personal Information Act.

I request that Clientèle remove my contact details from all marketing databases immediately and confirm that I will not receive further calls.

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