fM
favourite M
1 reviews | Active since Apr 2021
01 Apr 2021, 18:27
Advice
Hi guys, I'd like to aware you all of the ********** ******** process done by clientele life under IFA membership, they deployed people to influence others into joining their primiums on which they link your account to debit orders taking money out of your bank each and every month. I you see these people recruiting members, please don't go otherwise you'll be sorry for the rest of your life. I know this because I've fallen victim of this unjust, and I'd like any kind/form of help to stop these debit orders from my account.
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Replies (2)
Clientele Life's replyOfficial
06 Apr 2021, 12:23Dear favourite M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply06 Apr 2021, 12:23
Official
Dear favourite M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
30 Apr 2021, 11:02 Dear favourite M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You requested to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards,
Market Conduct Team
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You requested to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards,
Market Conduct Team
Clientele Life's reply30 Apr 2021, 11:02
Official
Dear favourite M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You requested to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards,
Market Conduct Team
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You requested to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards,
Market Conduct Team