CM
Clara M

1 reviews | Active since Mar 2022

08 Mar 2022, 12:09

Account opened on false pretense.

0n the 17 last month I was approached by a sales consultant of clientele life, He offered to open a clientele cover I told him I was not interested, he said can I atleast look at the offer that way he can earn a commission and I would receive call from one of their consultant and reject it if I don't like the offer I said okay. I filled in my details he said it's just for consultations they won't activate it until I agree to it, Yesterday 07 March they deducted my money R119 and I never received a call from them. When I called customer service they said I won't get my refund because the money was already deducted. I want my money back from those people. Never talk to those people at the malls they will **** you .

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Replies (1)
Clientele Life
Clientele Life's reply13 Apr 2022, 13:51
Official
Dear Clara M 

We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Shanitha Hanuman
Service Support Supervisor 
Clientele Life