DR
Diedere R
1 reviews | Active since Feb 2025
02 Apr 2025, 15:03
Account monsters
I stop my account with the but since that day they take money out of my account and when you call they can't give you any answer why they did it this I one *** place
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Replies (2)
Clientele Life's replyOfficial
02 Apr 2025, 15:53Dear Diedere D ,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply02 Apr 2025, 15:53
Official
Dear Diedere D ,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
03 Apr 2025, 10:46Dear Diedere D ,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. Please be informed that we have attempted to contact you on 27 May 2024 telephonically and via email to assist you with your call back request- however there was no response. Kindly note that this is the reason why the policy continued and debit orders also continued respectively.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. Please be informed that we have attempted to contact you on 27 May 2024 telephonically and via email to assist you with your call back request- however there was no response. Kindly note that this is the reason why the policy continued and debit orders also continued respectively.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply03 Apr 2025, 10:46
Official
Dear Diedere D ,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. Please be informed that we have attempted to contact you on 27 May 2024 telephonically and via email to assist you with your call back request- however there was no response. Kindly note that this is the reason why the policy continued and debit orders also continued respectively.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. Please be informed that we have attempted to contact you on 27 May 2024 telephonically and via email to assist you with your call back request- however there was no response. Kindly note that this is the reason why the policy continued and debit orders also continued respectively.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life