MR
Mark R

1 reviews | Active since Oct 2021

09 Jan 2025, 14:55

Abusive aggressive sales staff.

I have been hounded all day by a lady from the sales team. After explaining multiple times I don't want any policy and ending the she caed back and become aggressive and abusive!

0
Replies (2)
Clientele Life
Clientele Life's reply09 Jan 2025, 16:13
Official
Dear Mark R, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Judith Mboweni
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply18 Jan 2025, 09:11
Official
Dear Mark R,

Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further.  Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards,  Market Conduct