1 reviews | Active since Apr 2017
A REAP OFF BY CLIENTELE
<p>My name is Sepati Masilo, I had a funeral cover with Clientele Life which covered my kids too. My daughter passed away last year (2016) in September, I notified Clientele and submitted required documents for the claim, I was told by the consultants to wait and I am still waiting today. They were quick to take my money as premiums, however it difficult for Clientele to compensate me.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We would like to confirm that our Claims Administrator (Louise Olivier) was in telephonic contact with you today and re-explained the outcome of your claim.
We trust you will find this in order, however, should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We would like to confirm that our Claims Administrator (Louise Olivier) was in telephonic contact with you today and re-explained the outcome of your claim.
We trust you will find this in order, however, should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department