EE
Eugene E

1 reviews | Active since Dec 2020

24 Aug 2021, 17:19

A pathetic company that forceful

Worst company ever. They force anything possible on you after telling them that I've got other services. I had to block them on 22 numbers and still they contact me. These telesales agents are so rude and forceful and don't care at all.

0
Replies (2)
Clientele Life
Clientele Life's reply25 Aug 2021, 10:01
Official
Dear    Eugene E,
We confirm receipt of the concerns raised.
  
Your query has been escalated to the relevant department for investigation.

Yours sincerely,
   
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life 
Clientele Life
Clientele Life's reply25 Aug 2021, 14:38
Official
 Dear Eugene E, 

Thank you for contacting us.  As per your request, we have escalated your query to our IT Department to remove  your details from our database, however the process may take 24 to 48  for your details to be completely removed and for you to no longer receive further communication from our offices.  We would like to apologise for the inconvenience this has caused you.   Please note that you can also follow the below steps to Opt Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  
Yours sincerely,
   
Lindiwe Mabizela
Service Support Specialist
Clientele Life