kM
kedibone M
1 reviews | Active since Jun 2019
29 Sept 2019, 20:16
A double debit that made me cancel this service
This is honestly the worst service in addressing why they once double debited my account. I ended up canceling could not get a refund.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
01 Oct 2019, 12:53Dear kedibone M
Please note that I have attempted to contact you today at 12:37 on the cell phone number provided to discuss and address your complaint, to no success. Kindly note that we have used the information provided to find a policy and there are no records found. Please note that an email was sent to you, may you kindly respond to the email with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Please note that I have attempted to contact you today at 12:37 on the cell phone number provided to discuss and address your complaint, to no success. Kindly note that we have used the information provided to find a policy and there are no records found. Please note that an email was sent to you, may you kindly respond to the email with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Clientele Life's reply01 Oct 2019, 12:53
Official
Dear kedibone M
Please note that I have attempted to contact you today at 12:37 on the cell phone number provided to discuss and address your complaint, to no success. Kindly note that we have used the information provided to find a policy and there are no records found. Please note that an email was sent to you, may you kindly respond to the email with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Please note that I have attempted to contact you today at 12:37 on the cell phone number provided to discuss and address your complaint, to no success. Kindly note that we have used the information provided to find a policy and there are no records found. Please note that an email was sent to you, may you kindly respond to the email with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Clientele Life's replyOfficial
04 Oct 2019, 12:23Dear kedibone M
Please note that we have attempted to contact you again on 03/10/2019 and 04/10/2019 to no success. Kindly note that we have used the information provided to find a policy and our records indicate that there are no active or inactive polices that are in your name at Clientele. Kindly note that you can respond to the email that was sent to you on 01/10/2019 with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Please note that we have attempted to contact you again on 03/10/2019 and 04/10/2019 to no success. Kindly note that we have used the information provided to find a policy and our records indicate that there are no active or inactive polices that are in your name at Clientele. Kindly note that you can respond to the email that was sent to you on 01/10/2019 with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Clientele Life's reply04 Oct 2019, 12:23
Official
Dear kedibone M
Please note that we have attempted to contact you again on 03/10/2019 and 04/10/2019 to no success. Kindly note that we have used the information provided to find a policy and our records indicate that there are no active or inactive polices that are in your name at Clientele. Kindly note that you can respond to the email that was sent to you on 01/10/2019 with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist
Please note that we have attempted to contact you again on 03/10/2019 and 04/10/2019 to no success. Kindly note that we have used the information provided to find a policy and our records indicate that there are no active or inactive polices that are in your name at Clientele. Kindly note that you can respond to the email that was sent to you on 01/10/2019 with the policy number in order for us to be able to log a formal complaint for investigation. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaService Recover Specialist