1 reviews | Active since Mar 2018
A COMPANY THAT DOESNT KNOW HOW THE F*** TO HANDLE CLIENTS
You provide the worst service ever. It's hard to contact you, I send numerous of emails asking you to contact me and change my bank account number which you haven't then almost make my policy lapse. I asked for Life Cover and you gave me Funeral Cover. I asked already the 11th of May for you to deduct funds from my FNB account then you say you dont know who changed the details on my policy and you dont know who was handling the policy but when you want money and service from your clients then you know very well how to get that right with your false advertising. It is so unfair. Dont ever bother to apologize shove it where the sun dont shine because from May i have been trying to get a hold of you sending emails and ****. From May and now i had to beg you in July for a reply. ***** this **** and dont come to me about ' ah, we so sorry, one of our agents...' se gat man, Because who must pay those premiums in arrears after i have asked month after month to deduct from that account, You suck. Really. Horrible Service.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Yours sincerely,
Yours sincerely,
