A bunch of ******!!

I am a client of Clientele Life Insurance and to say that I’m highly dissatisfied with their service. I opened a policy with them and paid a premium for over a year. The person whom I had the cover on unfortunately passed away and this is where all my problems began. I made a clam to them I order to be able to bury the person and I encountered problem after problem. They refused to release the funds based on the fact that our surnames were different. When I opened this policy, I explained who the person was to me and that we had different surnames and I was told by the consultant that it won’t be an issue and thus I became a client with them. It has been months now and I’m no longer interested in hearing their lies, I just want all of my money back. I’m tired of arguing as these people are quick to sign you up and when you encounter problems they run and hide behind more lies. This has gone on far too long and I’m utterly exhausted and disappointed. I warn you all that these people are con artists. DO NOT OPEN A POLICY WITH THEM!!!! THEY WILL ABANDON YOU WHEN YOUR IN A TIME OF NEED. I’m tired of the run around. I just want all of my money back.