A bit disappointed...

Been paying over R700 a month for maybe 7 years and never used the policy so I decided to cancel it in November last year. As luck would have it I ended up in hospital a few days after cancelling the policy. Fortunately I was covered until the end of November and I could submit my claim. I was expecting slightly more than the R4000 odd they paid out. Looking at the website now they talk about a R20000 payment so I made an enquiry and got a call from one of the agents and got told that for R300 odd a month I could get R20000 lump sums - half of what I was paying. Maybe its my fault and I should keep up to date with what the policies claim to offer you. If I had put that R700 into a savings account it would have given me close to R42000 for all the time I have been paying them. And yes I realise that I wouldn't have been paying R700 a month each year, I probably started off paying R350 a month. Kind of makes you think. Maybe if they had contacted me and said we can save you some money each month as you are paying too much and you can get the same cover for half I would have stuck with them and would not be writing this negative review. To be honest I was quite impressed with their service through the claim process but I just feel a bit ********** since getting the payout and now finding out I could have been paying half.