JEVD
Jefferson Emmanuel Van Dyk
1 reviews | Active since Oct 2021
12 Mar 2023, 08:32
*** REWARDS POLICY PAID BUT NO ACCESS
POLICY NUMBER ***
I PAID MY POLICY TO AN ABSA ACCOUNT WHICH WAS GIVEN TO ME BY AN AGENT AND TILL DATE IM UNABLE TO ACCESS MY POLICY.
WHAT THE HELL IS GOING ON
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Replies (2)
Clientele Life's replyOfficial
13 Mar 2023, 09:49Dear Jefferson emmanuel V
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply13 Mar 2023, 09:49
Official
Dear Jefferson emmanuel V
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
13 Mar 2023, 13:38Dear Jefferson Emmanuel Van Dyk At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day, and also confirmed that your cash payment has been allocated to the month of February 2023. Once the debit check mandate has been authorized, you will then have access to our fabulous monthly Clientele Rewards. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply13 Mar 2023, 13:38
Official
Dear Jefferson Emmanuel Van Dyk At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day, and also confirmed that your cash payment has been allocated to the month of February 2023. Once the debit check mandate has been authorized, you will then have access to our fabulous monthly Clientele Rewards. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life