AC
Ashely C

1 reviews | Active since Feb 2026

09 Feb 2026, 19:45

****

I was approached by clientele workes at town and they ask for my personal details,I gave them!! They said clientele offices will call me and ask me if I wanna join or not and if I want to they ask for my bank details, on the 25th they debted my money even today I wand to cancel the policy and I want refund

0
Replies (5)
Clientele Life
Clientele Life's reply09 Feb 2026, 21:09
Official
Dear Ashley C,
                                                                       We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 
Yours sincerely, 

Market Conduct. 
Clientele Life
Clientele Life's reply10 Feb 2026, 08:55
Official
Dear Ashely C, 
Thank you for raising your concerns and bringing this matter to our attention.  Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
            Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards,  Market Conduct  
AC
Ashely C's update10 Feb 2026, 11:16
Reviewer Update
***
AC
Ashely C's update10 Feb 2026, 11:19
Reviewer Update
*** you can call this one
Clientele Life
Clientele Life's reply11 Feb 2026, 09:18
Official
Dear Ashely C,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards,Market Conduct