RM
Rooi M
1 reviews | Active since Jul 2024
11 Aug 2025, 09:09
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Please I didn't join your funeral insurance I want my money back as soon as possible cancel it I don't want it
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Replies (6)0
Replies (6)
Clientele Life's replyOfficial
11 Aug 2025, 09:58Dear Rooi M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply11 Aug 2025, 09:58
Official
Dear Rooi M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
RM
Rooi M's updateReviewer Update
11 Aug 2025, 10:16Which number will you call me
RM
Rooi M's update11 Aug 2025, 10:16
Reviewer Update
Which number will you call me
Clientele Life's replyOfficial
11 Aug 2025, 14:25Dear Rooi M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and we confirm that the policy has been cancelled.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and we confirm that the policy has been cancelled.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Clientele Life's reply11 Aug 2025, 14:25
Official
Dear Rooi M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and we confirm that the policy has been cancelled.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and we confirm that the policy has been cancelled.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
RM
Rooi M's updateReviewer Update
11 Aug 2025, 14:54What abut the money you deduct to my bank account
RM
Rooi M's update11 Aug 2025, 14:54
Reviewer Update
What abut the money you deduct to my bank account
RM
Rooi M's updateReviewer Update
11 Aug 2025, 14:55I need this money back
RM
Rooi M's update11 Aug 2025, 14:55
Reviewer Update
I need this money back
Clientele Life's replyOfficial
11 Aug 2025, 15:26 Dear Rooi M,
As per our telephonic discussion with Lerato Putuka, we confirmed that there was no money debited from your account and there is no refund due to you.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
As per our telephonic discussion with Lerato Putuka, we confirmed that there was no money debited from your account and there is no refund due to you.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply11 Aug 2025, 15:26
Official
Dear Rooi M,
As per our telephonic discussion with Lerato Putuka, we confirmed that there was no money debited from your account and there is no refund due to you.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
As per our telephonic discussion with Lerato Putuka, we confirmed that there was no money debited from your account and there is no refund due to you.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct