HS
Hazel S
1 reviews | Active since Jul 2020
29 Sept 2022, 12:33
🤬🤬🤬
RAMULUTSI MOGALE OR WHOEVER IS HANDLING THIS, I'M WAITING FOR YOUR CALL. 14 DAYS OF CORRESPONDING HAS PASSED NOW, OR IS MY CLAIM STILL UNDER INVESTIGATION. JUST TELL ME WHATEVER THE XOXO IT IS IN ORDER FOR ME TO MOVE FORWARD MAGTIG MAN!
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Replies (6)0
Replies (6)
Clientele Life's replyOfficial
29 Sept 2022, 15:18Dear Hazel S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply29 Sept 2022, 15:18
Official
Dear Hazel S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
HS
Hazel S's updateReviewer Update
05 Oct 2022, 15:41You reply since 29 September, what a JOKE!
HS
Hazel S's update05 Oct 2022, 15:41
Reviewer Update
You reply since 29 September, what a JOKE!
HS
Hazel S's updateReviewer Update
12 Oct 2022, 14:17You really mean that I should be the one doing the follow up, you are not going to update me. Just tell me what is going on!
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Hazel S's update12 Oct 2022, 14:17
Reviewer Update
You really mean that I should be the one doing the follow up, you are not going to update me. Just tell me what is going on!
Clientele Life's replyOfficial
12 Oct 2022, 14:29Dear Hazel S, Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to take this opportunity to apologize for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that your claim is still under assessment and feedback will be provided once the assessment has been completed. Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
At the outset, we would like to take this opportunity to apologize for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that your claim is still under assessment and feedback will be provided once the assessment has been completed. Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Clientele Life's reply12 Oct 2022, 14:29
Official
Dear Hazel S, Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to take this opportunity to apologize for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that your claim is still under assessment and feedback will be provided once the assessment has been completed. Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
At the outset, we would like to take this opportunity to apologize for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that your claim is still under assessment and feedback will be provided once the assessment has been completed. Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
HS
Hazel S's updateReviewer Update
13 Oct 2022, 15:50How long does this assessment of yours take? I see on other reviews that people are waiting for more than three months to get an answer. You have POOR COMMUNICATION SKILLS...
HS
Hazel S's update13 Oct 2022, 15:50
Reviewer Update
How long does this assessment of yours take? I see on other reviews that people are waiting for more than three months to get an answer. You have POOR COMMUNICATION SKILLS...
HS
Hazel S's updateReviewer Update
26 Oct 2022, 16:18Any feedback yet?!
HS
Hazel S's update26 Oct 2022, 16:18
Reviewer Update
Any feedback yet?!