ES
Ephraim S

1 reviews | Active since Apr 2022

01 Aug 2024, 05:08

*****

Clientele debited my account under false pretences an amount of R800 and I need that money back immediately,the lady who contacted me just need the make commission,this clearly *****,I told her I’m unemployed for more than 6 years

0
Replies (2)
Clientele Life
Clientele Life's reply01 Aug 2024, 11:18
Official
Dear Ephraim S,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life 
Clientele Life
Clientele Life's reply04 Sept 2024, 13:18
Official
Dear Ephraim S, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards Market Conduct