UC
Ursula C
1 reviews | Active since Jun 2011
05 Apr 2019, 10:55
11 Spam calls before 11 in the morning - Desperate much??
Really Clientele, how hard is business for you that you feel the need to call me 11 today before 10:40??? Delete me from your database and refrain from calling me again, I have sent you emails to this effect as well as previously advised your call centre who seem to ignore polite requests. Enough is enough!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Clientele Life's replyOfficial
05 Apr 2019, 11:03Dear Ursula C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply05 Apr 2019, 11:03
Official
Dear Ursula C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Lindiwe Mabizela
Service Support Specialist
UC
Ursula C's updateReviewer Update
05 Apr 2019, 11:15Thank you so much for your generic response - I DO NOT WANT ANY FURTHER PHONE CALLS OR EMAILS FROM CLIENTELE, REMOVE ME FROM YOUR DATABASE!
UC
Ursula C's update05 Apr 2019, 11:15
Reviewer Update
Thank you so much for your generic response - I DO NOT WANT ANY FURTHER PHONE CALLS OR EMAILS FROM CLIENTELE, REMOVE ME FROM YOUR DATABASE!
Clientele Life's replyOfficial
05 Apr 2019, 15:36 Dear Ursula C
We confirm receipt of the concerns raised.
Please note that we have sent a request to the relevant department to remove your number from our database.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply05 Apr 2019, 15:36
Official
Dear Ursula C
We confirm receipt of the concerns raised.
Please note that we have sent a request to the relevant department to remove your number from our database.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
08 Apr 2019, 09:13Good Day
Thank you for contacting us.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Thank you for contacting us.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life's reply08 Apr 2019, 09:13
Official
Good Day
Thank you for contacting us.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Thank you for contacting us.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Lindiwe Mabizela
Service Recovery Specialist
UC
Ursula C's updateReviewer Update
08 Apr 2019, 13:47Then I suggest you ensure that whomever is selling you their contacts are doing so legitimately as I ALWAYS stipulate DO NOT CONTACT. Great that you always assume the customer is the one in the wrong!
UC
Ursula C's update08 Apr 2019, 13:47
Reviewer Update
Then I suggest you ensure that whomever is selling you their contacts are doing so legitimately as I ALWAYS stipulate DO NOT CONTACT. Great that you always assume the customer is the one in the wrong!