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Prudence M

1 reviews | Active since Feb 2026

24 Feb 2026, 12:02

****

I and my mom were ****med to open a policy

0
Replies (3)
Clientele Life
Clientele Life's reply24 Feb 2026, 12:43
Official
Dear  Prudence M,
                                       
                                We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department, and we will be in contact to assist. 
Yours sincerely, 

Market Conduct. 
PM
Prudence M's update24 Feb 2026, 14:40
Reviewer Update
Im great full for the call I got from Miss Lungile who helped me with the deactivating of the policies and she further more explained the product.... Thank you hello Peter for your help, we are happy and sis Lungile was the best .
Clientele Life
Clientele Life's reply24 Feb 2026, 15:01
Official
Dear Prudence M, 

We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. 

As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled. 

The policy was still within a Cooling off period and the refund process was explained to you by Lungile Mathebula.  We trust you find this in order.  However, should you wish to contact us again please do not hesitate to do so.  Kind Regards  Market Conduct