1 reviews | Active since Oct 2016
YOUR ADVERTI*****TS ON TV ARE MISLEADING
I RECENTLY LODGED A COMPLAINT WITH PIETER VAN HEERDEN AT CLIENTELE LEGAL ABOUT A DEBTOR THAT HAS NOT PAID. EVERY TIME I NEEDED A RESPONSE I WOULD LOG A COMPLAINT ON HELLOPETER THEN I WOULD IMMEDIATELY RECEIVE A RESPONSE FROM PIETER VAN HEERDEN. THE ENTIRE EXERCISE AND FRUSTRATION TOOK OVER A MONTH TO GET FEEDBACK AND A RESPONSE FROM PIETER VAN HEERDEN AT CLIENTELE LEGAL. HE SENT ME AN EMAIL ON THE 24 JUNE 2019 STATING THE LETTER OF DEMANBYD HAS BEEN SENT BY REGISTERED MAIL AND I SHOULD EXPECT A RESPONSE WITHIN 14 BUSINESS DAYS. IT IS NOW 18 DAYS AND I HAVE HAD NO RESPONSE AS YET. IT IS RATHER FRUSTRATING DEALING WITH A COMPANY SUCH AS CLIENTELE LEGAL AND I AM CURRENTLY LOOKING FOR ANOTHER SERVICE PROVIDER AND WILL NOT CONSIDER CONTINUING MY POLICY WITH CLIENTELE LEGAL NOR WOULD I RECOMMEND CLIENTELE LEGAL IN FUTURE. I WILL GET A RESPONSE FROM CLIENTELE LEGALS CLIENT SERVICES DEPARTMENT ONCE THIS COMPLAINT IS PUBLISHED.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
