TK
Tshepo K

1 reviews | Active since Aug 2012

14 Apr 2021, 17:12

YOU ARE A **** OF NOTE

2 year trying to cancel a contract with Intec College and seeking assistance from your so called "professional lawyers" falsely advertised on TV and media with no success. You even issued two letters of demand, yet today i get an email to state you are unable to perform your duties which you are duly paid for, every month, without delay. Because you are being sent from Pillar to post by the college, you are now doing the same to me. I must repeatedly submit the same complaints over and over again with your unwillingness to do your jobs. I am going to write to one of the influential people on twitter and will expose this ****. You either do your jobs that you are paid for or simply refund me all my premiums in full, since you have done ***kol but add more stress to my life. This is pathetic, I promise you all these complaints on this platform about the lack or no service at all, will be exposed. You should also stop your false advertising on TV and inform the public of who you really are, A BUNCH OF ********

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Replies (2)
Clientele Legal
Clientele Legal's reply15 Apr 2021, 10:38
Official
Dear Tshepo,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Judith Mboweni
Clientele Legal
 
 
Clientele Legal
Clientele Legal's reply16 Apr 2021, 12:39
Official
“Dear Tshepo, 
 
We thank you for escalating your concerns to us and resolving the complaint with you today. 
 
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. 
 
As discussed, our offices will attend to the necessary. 
 
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience as we value you as a client. Please contact us directly should you have any queries in future. 
 
Yours sincerely,

Akshar Ramdas
Clientele Legal"