TK
Tshepo K
1 reviews | Active since Aug 2012
21 Jul 2020, 14:26
YOU ARE A ****, DON'T CARE ABOUT YOUR CLIENTS AND USING **** LAWYERS
What more can i say??? Do you guys have qualified lawyers that know what they are actually doing or is this thing a whole ****, like those pyramid schemes that vanish once they got all your money? This matter P*** has been ongoing for almost, if not, over a year now and no one seems interested. what the hell??? IF YOU DONT WANT TO DO WHAT YOU ARE PAID FOR THEN WHY BOTHER, I AM SICK OF YOUR PATHETIC LIES, WORST SERVICE AND SIMPLY NO CARE TO HOW YOU HANDLE YOUR PAYING CUSTOMERS. STOP BEING A **** AND MISLEADING WITH YOUR ADVERTS AS WELL, I AM SO DISGUSTED....SIES!!!
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Replies (2)
Clientele Legal's replyOfficial
21 Jul 2020, 17:11Dear Tshepo,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply21 Jul 2020, 17:11
Official
Dear Tshepo,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
23 Jul 2020, 08:43“Dear Tshepo,
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have provided you with feedback and a way forward regarding your matter and will continue assisting you accordingly.
At Clientele Legal, we are committed to ensuring a positive customer experience and would like to apologize for any inconvenience caused. Thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Yours sincerely,
Carla Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply23 Jul 2020, 08:43
Official
“Dear Tshepo,
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have provided you with feedback and a way forward regarding your matter and will continue assisting you accordingly.
At Clientele Legal, we are committed to ensuring a positive customer experience and would like to apologize for any inconvenience caused. Thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Yours sincerely,
Carla Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”