1 reviews | Active since Jan 2018
Wrong Debit order dates
I joined clientele legal in November 2017, and I regret it. 1st they spelled my name's wrong, after raising concern the corrected it without even apologising. 2nd Agreement was, my debit order will go off last day if the Month. December 2017 and January 2018 my debit order went off around twenty something they didn't discuss this with me. They must just cancelled I will look for another legal insurance.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientèle Legal
Best regards,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientèle Legal
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Compliance Department has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you.
Dalene van Rayne
Supervisor
Compliance
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Compliance Department has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you.
Dalene van Rayne
Supervisor
Compliance
Best regards,