1 reviews | Active since Nov 2016
Wrong business impression
<p>I am a clientell legal client.</p> <p>I contact them with an issue where I had to appear in court because of an Interdict a young 21 year old in our complex layd on me accusing me of *****ing thing swimming naked in the night where she is taking fotos from their cctv cameras on the roof. Clientell legal advice when I contacted them was clientell is an insurance company. They will first look st the merrit of the case. I had no support from the lawyer who called instead I felt it was because I am a white female and that it serves us whites right to go to court and get jailed even if inocent. I had to go to a ******** lawyer to advice me that I have a strong case against this young lady who is defemating my character one would have expected that to have come from the so called advertised legal experts working for clientell. </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm that we have made contact you and your concerns were discussed in great detail.
As per our discussion, your claim needs to be thoroughly assessed in order for us to determine the appropriate legal assistance that is required. Kindly note further that your legal policy does not cover any matter where we are of the view that there are no reasonable prospects of success. We provide legal insurance and therefore we need to ensure that all claims are assessed before cover is approved. As per our agreement, your matter is currently being assessed and you will be provided with the outcome of such assessment in due course.
We apologise with regards to your dissatisfaction of our internal processes and/or service provided, but can assure you that this claim is receiving the necessary attention and will be attended to as per our agreement reached.
Thank you for taking the time to speak to us, kindly contract us on *** or send an email to *** should you have any further enquiries.
Regards,
Luleka Ngodwane
Supervisor – Legal Claims
Clientele Legal
We confirm that we have made contact you and your concerns were discussed in great detail.
As per our discussion, your claim needs to be thoroughly assessed in order for us to determine the appropriate legal assistance that is required. Kindly note further that your legal policy does not cover any matter where we are of the view that there are no reasonable prospects of success. We provide legal insurance and therefore we need to ensure that all claims are assessed before cover is approved. As per our agreement, your matter is currently being assessed and you will be provided with the outcome of such assessment in due course.
We apologise with regards to your dissatisfaction of our internal processes and/or service provided, but can assure you that this claim is receiving the necessary attention and will be attended to as per our agreement reached.
Thank you for taking the time to speak to us, kindly contract us on *** or send an email to *** should you have any further enquiries.
Regards,
Luleka Ngodwane
Supervisor – Legal Claims
Clientele Legal