FU
Fathima U

1 reviews | Active since Jun 2019

03 Jun 2019, 19:37

worthless when it comes to claims

worse company i can ever think of, useless is an understatement, false advertising. please clientelle advertise that url only give celebrities like the dube's swift response , our money is nice but url do nothing. not even proper attorneys they sound like call centre agents that are clueless

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Replies (2)
Clientele Legal
Clientele Legal's reply04 Jun 2019, 08:42
Official
Dear  Fathima U

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Shanitha Hanuman 

Clientele Legal    
Clientele Legal
Clientele Legal's reply10 Jun 2019, 12:11
Official
Dear FathimaUddin1”,

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services.  We abide by your decision to terminate your membership. However, should you wish to reconsider your legal cover, our decision to assist you further in this matter as discussed, still remains and we request you to than urgently contact us to avoid impact on your policy. We apologise for any dissatisfaction with regards to your claims experience but would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times. Please contact us on *** or email: *** should you have any further concerns. Kind Regards,Clientele Legal.