worst,unberable company ever!
Since last year May I have started logging my complain. To Clientele Legal regarding the car that I bought t with wrong mileage,but with no success. They have been taking me from pillar to post, no one is taking any action on my case and I literally don't know what to do. I went as far as submitting my complain to MIOSA,but nothing was done on that matter. Whatever they showing on TV is the opposite of what they do in reality. If only I knew that this will happen to me ,i wouldn't have gone to them in the first place. My reason for doing this is that I want to return back the car to the dealership,because it serves me no purpose of having the car with the mileage that I don't want with.
I am so fed up with their poor service and hope Hello Peter can help me.
Thanks
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for bringing this matter to our attention.
We can assure you that the legal advisor acted in your best interest and endeavoured to resolve the matter amicably, without the hassle of litigation and/or the time consuming Court process. We advised you during June 2016 to accept the dealership’s offer with regards to cancellation of the agreement, which would have resulted in you not being prejudiced in any manner and the dispute would have been resolved. Unfortunately you did not return the vehicle to the dealership as advised and the said offer was therefore not available any longer due to the time that has elapsed.
We thereafter assisted you in referring the matter to the relevant Ombudsman in an attempt to still resolve the dispute. We also advised that once the Ombudsman has provided an outcome, you can revert to us for further assistance or clarity. The first indication received that this process is not favourable was today, after you have posted your complaint.
We attempted to contact you in this regard, without success. Please call us on *** or email: ***
Regards
Tshifhiwa Moseta
Senior Legal Advisor (2IC)
Clientèle Legal
Thank you for bringing this matter to our attention.
We can assure you that the legal advisor acted in your best interest and endeavoured to resolve the matter amicably, without the hassle of litigation and/or the time consuming Court process. We advised you during June 2016 to accept the dealership’s offer with regards to cancellation of the agreement, which would have resulted in you not being prejudiced in any manner and the dispute would have been resolved. Unfortunately you did not return the vehicle to the dealership as advised and the said offer was therefore not available any longer due to the time that has elapsed.
We thereafter assisted you in referring the matter to the relevant Ombudsman in an attempt to still resolve the dispute. We also advised that once the Ombudsman has provided an outcome, you can revert to us for further assistance or clarity. The first indication received that this process is not favourable was today, after you have posted your complaint.
We attempted to contact you in this regard, without success. Please call us on *** or email: ***
Regards
Tshifhiwa Moseta
Senior Legal Advisor (2IC)
Clientèle Legal