WORST SERVICE I EVER HAD!!!!!!!!!!
<p>I had a car last year March 2015 and I supp**** all the documents to them till today nothing has been done,they assigned the 1st advisor who didn't help he even closed my claim which was reopened,the 2nd advirer I think I spoke to her 3 times which she have done nothing to assist with my situation,I called in 2 weeks back to ask what was happening only to find out that they have assigned a 3rd adviser to assist me,they said he'll call me the next day as it is DIARISED now its the 3rd week and I haven't heard anything from them.I sent a complain to the ombudsman which I hope he can intervene in my situation as I have ran out of patience.My claim no: P ********** </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
We confirm that Ms C Oliphant from our offices was in contact with you and discussed your query/concerns in detail.
We advised you of the progress of your claim and that it is currently being attended by one of our senior advisors. We further confirm that we will await the documentation as requested from yourself in order to be in a position to further assist with your claim. We apologise for the inconvenience caused and will ensure that your claim is attended to and resolved, as per our agreement of today.
Thank you for taking the time to discuss your concerns with us. Should you have any further queries, kindly contact our offices on *** or email ***.
Kind Regards,
Chanel Oliphant
Clientele Legal
We confirm that Ms C Oliphant from our offices was in contact with you and discussed your query/concerns in detail.
We advised you of the progress of your claim and that it is currently being attended by one of our senior advisors. We further confirm that we will await the documentation as requested from yourself in order to be in a position to further assist with your claim. We apologise for the inconvenience caused and will ensure that your claim is attended to and resolved, as per our agreement of today.
Thank you for taking the time to discuss your concerns with us. Should you have any further queries, kindly contact our offices on *** or email ***.
Kind Regards,
Chanel Oliphant
Clientele Legal