1 reviews | Active since Feb 2015
WORST SERVICE EVER!!! CLIENTELE IS IN THE BUSINESS OF DEBIT ORDERS ONLY..NO SERVICE AT ALL
<p>I Cant complain about a service because there is no service at all that i have received from Clientelle. They are just masters of False advertising. I went to a shop and bought a radiator for a car. i returned the radiator the next morning because the radiator was not the problem on my car. it was sealed. The shop refused to take it back and refund me. I contacted Clientelle over two weeks ago and opened my case and gave me claim number. I called after 2 weeks and i got the shocking news that the person assisting me was on leave and he will attend to it when he is back. It was unbelievable. the lady asked me to send a receipt and she will find another person to assist me. I called today and i was told nothing has been done to date about my claim. Its me who calls, they dont bother to update... I was thinking that it looks like people who process debit orders never go on leave because they dont delay at all to make the debit order. Only consultants assisting us go on leave and they are too busy to assist us.</p> <p> </p> <p>I honestly dont even know what im paying for for tha past 3 years.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for affording us the opportunity to discuss and address your concerns. As per the telephonic conversation earlier today, we again advised you on the process that needs to be followed and confirmed what assistance will be rendered going forward.
At Clientele Legal, we are committed to ensuring a positive client experience and look forward to providing further assistance to you.
Please contact us on *** or email us at *** should you need anything further.
Best regards
Will Fritz
(Team Leader)
Thank you for affording us the opportunity to discuss and address your concerns. As per the telephonic conversation earlier today, we again advised you on the process that needs to be followed and confirmed what assistance will be rendered going forward.
At Clientele Legal, we are committed to ensuring a positive client experience and look forward to providing further assistance to you.
Please contact us on *** or email us at *** should you need anything further.
Best regards
Will Fritz
(Team Leader)
