Worst service ever!!!!!!!

I have spoken to Bernardus vd Merwe and i also send him the new information that i was struggling to send to your office because my rep was not available and not coming back to me, Mr vd Merwe was very polite and forthcoming and he listened to my concerns. He didn`t make excuses like the orhers. Hopefully, things will start moving forward now! I will keep you posted on the progress of my case and i will give credit where credit is due! Let``s wait and see....

Good day Bernardus Just to correct you, i did report some cases in the past but i never utilized your services in all those matters. I sorted out those issues myself. Check my records. This is the firs time ever, i am using your service to represent me as my lawyers. Update on my case reported on approx: 22 August 2018 You are aware of the fact that i requested the Supervisor "Candice", to replace Lorraine Khosa because of her incompetence and the fact that she is unprofessional. "Candice" replaced Lorraine Khosa with Dorcas Mashile. I spoke to Dorcas Mashile about my case and she said that she will contact me in 14 Days. I did my own investigations and tried to contact Dorcas Mashile as well as leaving a massage for her to contact me urgently because i had important information to give to her. The consultant told me that she was busy with a urgent case and that he will give her the message. Dorcas Mashile called me on 31 August 2018 at exactly 15H25, i was busy driving and i asked her why does it seem like everyone else cases are more important then mine? She said that she is not willing to communicate with me because i`m shouting. I admit that i was aggitated with her for not coming back to me and the fact that i went to my car in Stilfontein. I found that my engine has been removed and engine parts are scattered all over the place. Dorcas said that she is not going to talk to me because i`m shouting, which i responded "I am not shouting at you Dorcas", Get to the point as to why you calling me. That is exactly what i said. The next moment, Dorcas dropped the phone in my ear. I suspect that Lorraine and Dorcas might have discussed me and the fact the I requested Lorraine Khosa to be removed from my case because of her incompetence. This is the only logical explanation for Dorcas attitude towards me. Both these ladies had exactly the same attitude (Rude and unprofessional) and i really request you to assign me a lawyer, who speaks Afrikaans instead. Dorcas Mashile must not waist her time calling me again. I do not want to work with someone who will jeopardize my case because of their incompetence. Both Lorraine Khosa and Dorcas Mashile don`t have a clue what the word Customer service means. They the ones responsible for giving Clientelle legal such a bad reputation.