1 reviews | Active since Aug 2018
Worst service
Worst customer care service . Nobody knows how to sort out a problem . Everybody promises to assist but never follow through. Pathetic service . I'm probably going to cancel my policy . Everything they advertise is **** .
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Dear Carrod
By now you have been contacted by our Client Services Team and our Legal Team.
We have provided you with a solution moving forward and would like to take this opportunity to apologise for any inconvenience caused.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Your sincerely,
Judith Mboweni
Service Recovery Specialist
Dear Carrod
By now you have been contacted by our Client Services Team and our Legal Team.
We have provided you with a solution moving forward and would like to take this opportunity to apologise for any inconvenience caused.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Your sincerely,
Judith Mboweni
Service Recovery Specialist