JG
Jesicca G
1 reviews | Active since Aug 2015
29 Jul 2021, 12:19
Worst service
Hi, I am Mr PA GOVENDER, ID number ***. I am having the worst experience with the attorneys that clientele legal appointed to represent me in court. The magistrate end up laughing at the defense attorney with represented me, with where student attorney, still serving articles. My case was postponed several times, where as it should have been provincial withdrawn.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
29 Jul 2021, 14:12Dear Jesicca G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply29 Jul 2021, 14:12
Official
Dear Jesicca G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
JG
Jesicca G's updateReviewer Update
29 Jul 2021, 15:15Hi, thank you for acknowledgment of my complaint also take note I also spoke to Channel Maharaj about this she was not helpful, she cut the call on me when I asked to speak to her superior. Please investigate this matter thoroughly and revert back to me on ***
JG
Jesicca G's update29 Jul 2021, 15:15
Reviewer Update
Hi, thank you for acknowledgment of my complaint also take note I also spoke to Channel Maharaj about this she was not helpful, she cut the call on me when I asked to speak to her superior. Please investigate this matter thoroughly and revert back to me on ***
Clientele Legal's replyOfficial
30 Jul 2021, 10:03“Dear Mr PA GOVENDER,
With reference to our telephonic yesterday, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
We confirm having discussed your concerns regarding the service of the appointed attorney, whereby we will address the issue and ensure that the appointed attorney attend to your matter accordingly.
We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future. Regards Bernardus van der Merwe Complaints Case Manager”
With reference to our telephonic yesterday, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
We confirm having discussed your concerns regarding the service of the appointed attorney, whereby we will address the issue and ensure that the appointed attorney attend to your matter accordingly.
We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future. Regards Bernardus van der Merwe Complaints Case Manager”
Clientele Legal's reply30 Jul 2021, 10:03
Official
“Dear Mr PA GOVENDER,
With reference to our telephonic yesterday, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
We confirm having discussed your concerns regarding the service of the appointed attorney, whereby we will address the issue and ensure that the appointed attorney attend to your matter accordingly.
We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future. Regards Bernardus van der Merwe Complaints Case Manager”
With reference to our telephonic yesterday, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
We confirm having discussed your concerns regarding the service of the appointed attorney, whereby we will address the issue and ensure that the appointed attorney attend to your matter accordingly.
We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future. Regards Bernardus van der Merwe Complaints Case Manager”