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musamathye M

1 reviews | Active since Apr 2016

10 Nov 2023, 07:01

Worst Legal Service Ever

This is the worst legal representation ever. I asked them to help collect less than R40k on my behalf, this was beginning of 2021. Firstly they got the amount wrong and for the past six month they are still correcting the amount. This is happening while they are collecting the monthly premium. I tend to thing I'd be better off if I had just kept my premium because the premium over this time is more than what I was hoping to recover.

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Replies (2)
Clientele Legal
Clientele Legal's reply10 Nov 2023, 13:54
Official
Dear  Musa M,
  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
  
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
            
Yours sincerely, 

Judith Mboweni
Clientele Legal 
Clientele Legal
Clientele Legal's reply17 Nov 2023, 15:55
Official
Dear Musa M,
 
We note your concerns and we thank you for allowing us the opportunity to address your complaint.
 
We apologize for any inconvenience caused. 
 
We confirm that we have discussed the matter with you and updated you accordingly. We will also keep you abreast on the developments
 
Should you wish to discuss further, please contact us directly.
 
Regards, 

Clientele Legal