ZK
Zee K

1 reviews | Active since Jun 2016

13 Jun 2016, 14:35

Worst legal aid team

<p>I contacted clientele legal 2 months ago regarding help from them to clear my credit record name as I was up to date and settled all my accounts. They do not call me back with feedbacks. I have called to ask how far is my cases no one rep****. They are very unprofessional and my life is on hold because when I called transunion it seemed nothing has been done in there 2 months and they have **** to me</p> <p> </p>

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Replies (2)
Clientele Legal
Clientele Legal's reply14 Jun 2016, 05:02
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply15 Jun 2016, 12:17
Official

We refer to our telephone conversation with you yesterday, wherein we addressed your concerns.

Kindly note that you contacted our offices on 10th May 2016 wherein you requested legal assistance on two matters. We have confirmed the various telephonic and email correspondences between yourself and your respective legal advisors. We further confirm our advices regarding our correspondence with the third party and a way forward was agreed upon.

We thank you for your understanding in this regard and for discussing your concerns with us. We are pleased that we were able to resolve your complaint during the discussion.

Please do not hesitate to contact us for any future queries and/or concerns on ********** **********

Kind Regards

Cavlyn Bemaya

Clientele Legal