Worst experience ever!!!
Clientele Legal operates like a ****!! Worst experience ever!! So easy and eager for them to sign up new business but absolutely pathetic when its time to claim or just to get legal advise. Canceled the policy but they'll still debit the premium from my account in 2 weeks time... and then I'll need to wait 31 days for them to refund the debit... I am so disappointed to even describe in words.
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Replies (2)
Clientele Legal's replyOfficial
11 Nov 2022, 13:13Dear Sandile S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply11 Nov 2022, 13:13
Official
Dear Sandile S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
11 Nov 2022, 14:26Dear Sandile S We thank you for escalating your concerns to us and allowing us to address your complaint.
At the outset, we would like to apologise for any inconvenience caused.
Our attempt to contact you on the number we have on record resulted in no success and there is no option to leave a message.
Furthermore, we confirm that your cancellation request was processed on ton even date after you spoke to one of our Client Services Consultants and we can confirm that all future debit orders have been cancelled.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards,Vusumuzi DlaminiClientele Legal
At the outset, we would like to apologise for any inconvenience caused.
Our attempt to contact you on the number we have on record resulted in no success and there is no option to leave a message.
Furthermore, we confirm that your cancellation request was processed on ton even date after you spoke to one of our Client Services Consultants and we can confirm that all future debit orders have been cancelled.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards,Vusumuzi DlaminiClientele Legal
Clientele Legal's reply11 Nov 2022, 14:26
Official
Dear Sandile S We thank you for escalating your concerns to us and allowing us to address your complaint.
At the outset, we would like to apologise for any inconvenience caused.
Our attempt to contact you on the number we have on record resulted in no success and there is no option to leave a message.
Furthermore, we confirm that your cancellation request was processed on ton even date after you spoke to one of our Client Services Consultants and we can confirm that all future debit orders have been cancelled.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards,Vusumuzi DlaminiClientele Legal
At the outset, we would like to apologise for any inconvenience caused.
Our attempt to contact you on the number we have on record resulted in no success and there is no option to leave a message.
Furthermore, we confirm that your cancellation request was processed on ton even date after you spoke to one of our Client Services Consultants and we can confirm that all future debit orders have been cancelled.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards,Vusumuzi DlaminiClientele Legal