CF
Clarissa F
1 reviews | Active since Jul 2023
17 Aug 2023, 12:02
Worst experience ever
Clientele Legal is the worst ever. I am completely disgusted. BEEN PAYING FOR YEARS BUT They have rejected each and every claim I have requested, it's always due to some stupid reason even when the fault is on their side. Our policy has always been paid in full, they debit on odd days and still get their money every time yet when it's time to get a representation, they are looking for excuses to reject your claim. I wouldn't recommend them to my worst enemy. I'm beyond disappointed and disgusted. I am ready to take this to tiktok so they can go viral for their **** services.
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Replies (2)
Clientele Legal's replyOfficial
17 Aug 2023, 17:04Dear Clarissa F
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply17 Aug 2023, 17:04
Official
Dear Clarissa F
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
18 Aug 2023, 14:30Dear Clarissa F, We note your concerns and we thank you for allowing us the opportunity to address your complaint. We apologize for any inconvenience caused. We confirm that we have discussed the matter with the main member and the payer and have attended to the necessary. Should you wish to discuss further, please contact us directly. Regards, A. Ramdass Complaints Case Manager
Clientele Legal's reply18 Aug 2023, 14:30
Official
Dear Clarissa F, We note your concerns and we thank you for allowing us the opportunity to address your complaint. We apologize for any inconvenience caused. We confirm that we have discussed the matter with the main member and the payer and have attended to the necessary. Should you wish to discuss further, please contact us directly. Regards, A. Ramdass Complaints Case Manager