CP
Conrad P
1 reviews | Active since Jun 2017
27 May 2021, 12:13
WORST EVER
Worst experience of my life all promises and when it come to you needing them it takes 2 weeks before you can get hold of them and then the lies start where any of the promises they made does not exist
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Replies (2)
Clientele Legal's replyOfficial
27 May 2021, 15:20Dear Conrad P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply27 May 2021, 15:20
Official
Dear Conrad P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
04 Jun 2021, 15:14“Dear Conrad P,
We thank you for escalating your concerns to us and resolving the complaint with you.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, your legal advisor will be attending your matter and will provide you with feedback in due course.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Kind Regards,
N Sangweni”
Clientele Legal's reply04 Jun 2021, 15:14
Official
“Dear Conrad P,
We thank you for escalating your concerns to us and resolving the complaint with you.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, your legal advisor will be attending your matter and will provide you with feedback in due course.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Kind Regards,
N Sangweni”