DH
Damian H
1 reviews | Active since Dec 2019
03 Dec 2019, 14:44
Worst Company to have as a legal plan
As a member/client of clientele i needed them to call me as a client and they advised they do not call out
I got my wife to call them and request that they call me as i would like to log a claim/case
I have recieved a call from them prior to this so i wonder why it is they can not call a client in need of there service
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
03 Dec 2019, 15:38Dear Damian H,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply03 Dec 2019, 15:38
Official
Dear Damian H,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
06 Dec 2019, 09:10Dear Damian H
Thank you for bringing this matter to our attention and discussing your concerns with us today.
We confirm our telephonic discussion today and that we provided you with advice and guidance on the steps to be taken in order for us to engage the third party. We further confirm that it was agreed that you will revert with the relevant documents and contact details so that we can engage the third party regarding your matter.
We apologise for any inconvenience caused and are looking forward to speak to you again soon.
Please contact us on *** or email us at *** should you have any further queries.
Yours sincerely,
Cyril Mbatha
Complaints Case Manager
Clientèle Legal
Complaints Case Manager
Clientèle Legal
Clientele Legal's reply06 Dec 2019, 09:10
Official
Dear Damian H
Thank you for bringing this matter to our attention and discussing your concerns with us today.
We confirm our telephonic discussion today and that we provided you with advice and guidance on the steps to be taken in order for us to engage the third party. We further confirm that it was agreed that you will revert with the relevant documents and contact details so that we can engage the third party regarding your matter.
We apologise for any inconvenience caused and are looking forward to speak to you again soon.
Please contact us on *** or email us at *** should you have any further queries.
Yours sincerely,
Cyril Mbatha
Complaints Case Manager
Clientèle Legal
Complaints Case Manager
Clientèle Legal