NM
Nokulunga M
1 reviews | Active since Mar 2024
30 Mar 2024, 10:53
Worse service ever
Worse experience ever, I have been with them for more than 5 years, this year it for the first time I am using their service, it is for a month I send them my complaint, they are not communicating with me nor 3rd party nothing, when I contact them they promise to get back to me and they don't, not even replying my emails, wasted my money all this years paying for this nonsense service.
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Replies (2)
Clientele Legal's replyOfficial
02 Apr 2024, 11:06Dear Nokulunga M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply02 Apr 2024, 11:06
Official
Dear Nokulunga M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
03 Apr 2024, 11:50Dear Nokulunga M,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We have noted your concerns and would like to assure you again that your matter is being attended to within the ambit of the law and our legal policy.
We will continue providing you with feedback accordingly.
Please contact us directly should you have any queries in future.
Kind regards,
C. Fick
Complaints Case Manager
Clientele Legal's reply03 Apr 2024, 11:50
Official
Dear Nokulunga M,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We have noted your concerns and would like to assure you again that your matter is being attended to within the ambit of the law and our legal policy.
We will continue providing you with feedback accordingly.
Please contact us directly should you have any queries in future.
Kind regards,
C. Fick
Complaints Case Manager