TM
Tshepo M
1 reviews | Active since Aug 2020
19 Dec 2024, 08:44
Worded service
Clientele should do better with their legal dept,I reported a dispute against my Panelbeaters on Friday 13/12/24 and till to this date nothing is done and I have to chase them to get feedback back😟and every time you report a matter the Artoney assigned to me does nothing and instead she want me to do all work,neither does she give advice as an Artoney who studied LLB,I feel we are given admin people who know nothing about Law,all my cases there was never a solution all they will advise you to do is give in or surrender and I wonder if I were to be convicted if they would get me out if the fail with such small matters
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Clientele Legal's replyOfficial
06 Jan 2025, 14:04Dear Tshepo M, Thank you for reaching out to us and giving us the chance to address your concerns. We understand that you are unhappy with how we handled your claim, and we want to reassure you that we take your feedback seriously. We strive to provide accurate and professional assistance at all times, and we apologize for any inconvenience caused. We appreciate your concerns and want to assure you that we are committed to improving our services. We appreciate your concerns regarding feedback and turnaround times and want to assure you that we are committed to improving our services. If you have any further questions or concerns, please don't hesitate to contact us directly. Kind regards, Alfred Vuso Complaints Case Manager
Clientele Legal's reply06 Jan 2025, 14:04
Official
Dear Tshepo M, Thank you for reaching out to us and giving us the chance to address your concerns. We understand that you are unhappy with how we handled your claim, and we want to reassure you that we take your feedback seriously. We strive to provide accurate and professional assistance at all times, and we apologize for any inconvenience caused. We appreciate your concerns and want to assure you that we are committed to improving our services. We appreciate your concerns regarding feedback and turnaround times and want to assure you that we are committed to improving our services. If you have any further questions or concerns, please don't hesitate to contact us directly. Kind regards, Alfred Vuso Complaints Case Manager