"Without Prejudice" ***

<p>Recently had issues which I inturn called clientele for legal assistance,it's almost 1 month to date that I've not received any feedback,just the continues run around daily!</p> <p>Firstly my debit order was taken way in advise and not as per agreed date, so I called in to reftify as calls are so called recorded as per system . Which leads me to the matter at hand called in for legal assistance as per lawyer unfortunately your debit order was not paid for so we can't assist,I recently spoke to a Gentlemen Named Morne whom assured me all is sorted and it's an accounts error and made a note on the system! </p> <p>In any event I've emailed Morne on plenty occasions regarding my matter and he assured me that he's been assigned to my case and will assist,to add insult to injury I called in Friday and only to find out my case was assigned to some one else and I left a message on Friday for this gentlemen to call me back urgently and to date no one has even had the decency to call.</p> <p> </p> <p>Why does Clientele legal advertise in the media with false promises, is it just a marketing tool to sell polices and lead the public on.</p> <p> </p> <p>Imagine if you had a life threatening legal matter and needed immediate assistance, what then "unfortunately we can't assist cause we need to upload your email and will call you back in 48 hours"</p> <p> </p> <p>Why is it when you take the highest legal policy they have available you expect the best service ,unfortunately it's always an issue when it's time to claim!</p> <p> </p> <p>Please be aware and I would think twice when taking up a legal policy with Clientele Legal. </p> <p> </p> <p>P.S. Note I've never missed a payment to date check my debit order payments,it's cause off a debit order which once again was an error on their part I'm not legally privileged for assistance!</p> <p> </p> <p>Why lead hard working South African citizens on daily.</p>