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lionelskrieger L

1 reviews | Active since Sept 2016

26 Sept 2016, 08:50

Wish I could give this business less than one star!!!

<p>First off all I get an unsolicited sms, Telling me I should reply " Yes" now to for their legal cover. I never gave them permission to contact me and they shlould not be in possesion of my telephone number in the first place. Secondly, in order tio stop them from spamming me, I must use my airtime to opt out by replying stop! The sheer audacity! I got not one, but two of this sms's. Who gave you the right? </p>

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Replies (2)
Clientele Legal
Clientele Legal's reply26 Sept 2016, 09:27
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply30 Sept 2016, 14:00
Official

Thank you for bringing this matter to our attention. We apologise for the inconvenience this may have caused you.

We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have since removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order, thank you giving us the opportunity to resolve the matter and your concerns has been escalated to the relevant management team. However, should you require any further assistance please feel free to contact us again.

Yours sincerely,

Benita Steyn

Clientele Legal