MT
Mpho T
1 reviews | Active since Jul 2020
28 Jul 2020, 15:38
We looking for answers
I'm really tired of clientele.. My brother had a legal policy with them he was fired from work they ddnt help him with anything he'd is jobless now we still Trying to get help from ccma now they debited his account 1000 the only money he left for to pay his rent now he's gonna be homeless again because of them you caused is lot of pains for your lies and **** while Lilian dube ND despond are in their mansion houses with laxury cars its so damn painful we need answers not so I'll take you to court and tell the whole world about your **** we read lly tired now
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Replies (2)
Clientele Legal's replyOfficial
28 Jul 2020, 16:08Dear Mpho T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply28 Jul 2020, 16:08
Official
Dear Mpho T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
30 Jul 2020, 10:59Dear Mpho T We thank you for escalating your concerns to us. We confirm that we telephonically discussed the matter with your brother, who is the main member of the policy, and further confirm that the complaint was resolved. We understand his frustration, however as discussed with your brother, his claim is, unfortunately, fell outside of the ambit of his legal policy, due to missed and/or reversed premiums. Therefore, your brother was only entitled to limited assistance from our office, which was provided. At Clientele Legal, we are committed to ensuring a positive customer experience and we value our clients. Should you wish to discuss your matter further, please do not hesitate to contact us directly.
Yours sincerely,
Bernardus van der Merwe Complaints Case Manager”
Clientele Life
Yours sincerely,
Bernardus van der Merwe Complaints Case Manager”
Clientele Life
Clientele Legal's reply30 Jul 2020, 10:59
Official
Dear Mpho T We thank you for escalating your concerns to us. We confirm that we telephonically discussed the matter with your brother, who is the main member of the policy, and further confirm that the complaint was resolved. We understand his frustration, however as discussed with your brother, his claim is, unfortunately, fell outside of the ambit of his legal policy, due to missed and/or reversed premiums. Therefore, your brother was only entitled to limited assistance from our office, which was provided. At Clientele Legal, we are committed to ensuring a positive customer experience and we value our clients. Should you wish to discuss your matter further, please do not hesitate to contact us directly.
Yours sincerely,
Bernardus van der Merwe Complaints Case Manager”
Clientele Life
Yours sincerely,
Bernardus van der Merwe Complaints Case Manager”
Clientele Life