EW
Elizna W
1 reviews | Active since Dec 2017
01 Aug 2025, 15:20
WAY TO MANY PHONE CALLS
DEAR CLIENTELE, BETWEEN ALL YOUR DIFFERENT DEPARTMENTS I HAVE RECEIVED 39 CALLS ONLY TODAY AND YOU STARTED YESTERDAY. PLEASE COULD YOU RESPECT THE FACT THAT A PERSON CAN EITHER NOT ANSWER OR DO NOT WANT TO ANSWER AS I DID NOT REQUEST ANYTHING FROM YOU, YOU DO NOT HAVE PERMISSION TO CONTINUE CALLING ME. I UNDERSTAND THAT YOUR CALL CENTRE PEOPLE ALSO NEED TO EARN A INCOME AND I RESPECT THAT BUT AFTER 39 CALLS I AM SURE YOU SHOULD GET THE PICTURE BY NOW. I MYSELF CANNOT AFFORD EXTRA SERVICES AS I DO NOT EVEN EARN ENOUGH FOR MY FAMILY TO SURVIVE. AND I DO NOT LIKE TELLING PEOPLE NO OVER THE PHONE AS I REALLY CANNOT HANDLE DISAPOINTING PEOPLE.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
02 Aug 2025, 09:19Dear Elizna lizzy W,
We confirm receipt of the concerns raised and apologize for any inconvenience
caused. Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience
caused. Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply02 Aug 2025, 09:19
Official
Dear Elizna lizzy W,
We confirm receipt of the concerns raised and apologize for any inconvenience
caused. Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience
caused. Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
05 Aug 2025, 07:51Dear Elizna W,
We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.
Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.
We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards,
Market Conduct
Clientele Legal's reply05 Aug 2025, 07:51
Official
Dear Elizna W,
We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.
Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.
We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards,
Market Conduct